If you contact us by email or support request form, please name as many details as possible and attach the proof of purchase. If you prefer to call our support team, please mind that you'll be asked to provide us with a proof of purchase.

If you cannot find the Download Access Code or Activation Code, please contact our technical support. I’ve never had this issue before with any previous updates and nobody from Steinberg is answering my. Of course, it is asking me to enter the activation code each time I try to load 7.5.

Contained licenses will be displayed on the right. I recently upgraded from 7 to 7.5 - I received the invoice from Steinberg but I’ve not received any kind of activation code.

I updated my e licenser software tried again but got the same message. I got the message that there was no activation code at this time.

Run the eLicenser Control Center (Mac: Applications, Windows: Programs). I purchased Cubase 7 and received an activation code I opened my e licenser put the activation code in.

Download and install the latest eLicenser Control Center.

If your new software came with a USB-eLicenser, please check whether the license is already on the USB-eLicenser:.

Please check your mailbox with the order confirmation.

If you have purchased software online, you have received an Activation Code or Download Access Code by email.

If the code seems to be missing, please verify whether the card has slipped into the printed manual or is stuck in the box.These codes are needed to activate the software. Here’s a video about using the Steinberg Download Assistant.A newly purchased Steinberg software box must contain a leaflet - either the so-called Essential Product License Information for activation codes or a License Redemption Card/Download Information for Download Access Codes on which the code is printed on. So the confusion, (at least for me it was), seems to be that people are trying to activate their product using the Dowload code (which you got in your purchase confirmation e-mail), instead of the actual Activation code. If you are getting the error “e-Licenser version too old” you are probably trying to activate using the Download Code, which won’t work! The new undocumented? way of activating Cubase, is to paste the Download Code in the Steinberg Download Assistant’s “Enter Your Download Access Code” -field, in the top left corner, and it will then return the Activation Code, which you then will use to Activate your licence in the e-Licenser, or directly from the Download Assistant, as shown in this video - YouTube Since Steinberg doesn’t seem to provide any info here on the forum about the new way you have to activate your product (Cubase),

Cubase 7 activation code free